Care and Handling Instructions

With the proper care and handling, your recent purchase can be a staple in your celebrations for years to come! Review the Care and Handling chart and follow the instructions below to learn how to best care for and clean your Libbey products. If you have specific questions about your product, our Customer Care team is happy to answer them!
You may contact us at customercare@libbey.com or call 877-620-3576.

For details, view the legend below the chart
 
Dishwasher
Safe
Handwash
Only
Microwave
Safe
Oven
Safe
Freezer
Safe
No Hot
Liquids

General Product Info & Safety Tips

Before using your product, review the below product info and safety tips:

Always wash your products before their first use.

  • 1

    Our products are shipped directly from our warehouses; while they may appear slightly dirty in their shipping box, there is nothing that a quick wash can’t wipe away!

  • 2

    If glasses arrive chipped, cracked, or broken please contact your Libbey sales rep or customercare@libbey.com

  • 3

    At the time of sale by Libbey Glass LLC to our customer, our products meet all current applicable Federal and State standards, as applicable, including but not necessarily limited to, all applicable FDA Lead and Cadmium guidelines and California Proposition 65. Our products are considered leadless, non-toxic, non-radioactive and are safe for food contact. Any decoration, alteration or modification by any 3rd party or customer may void this compliance statement.

  • 4

    Libbey glassware should not be used for sous vide cooking.

Glassware Handling Tips

Failure to review your product’s care and handling may result in breakage of the product or personal injury. It is important to note the following tips for handling glassware:

Avoid extreme temperature changes of glassware items. Transitioning from one temperature extreme to the next may cause stress to the glassware and risk breakage from thermal shock. To avoid this:

  • 1

    Do not put hot items in cold glassware; do not put cold items in hot glassware.

  • 2

    Do not pour hot tea, coffee or other items into a cold glassware item or one that has just been rinsed; do not pour cold beverages into glass that is warm from rinsing or a dishwashing cycle.

  • 3

    Only expose your glassware item to higher or lower temperature when it is already at room temperature.

  • 4

    Allow glassware to reach room temperature before washing (by hand or in dishwasher).

  • 5

    Do not remove a glass bake dish from the oven and place on a cold countertop; always use hot pads.

  • 6

    Do not place a warm bake dish containing leftovers into the fridge; dish should be at room temperature.

  • 7

    Do not place cold or chilled bake dish into the oven or microwave; dish should be at room temperature.

It’s also important to handle your glassware items properly to prevent mechanical shock, which is a minute abrasion in the glass that causes weakness and makes it more susceptible to breakage from impact or thermal shock.

  • 1

    Do not put flatware into glassware.

  • 2

    Do not strike flatware against glassware.

  • 3

    Do not carry mulitple glasses at the same time by the rims.

  • 4

    Do not hit glassware against hard objects.

  • 5

    Do not drop glassware.

Other helpful tips when handling glassware include:

  • 1

    Do not pick large glass items by the rim (especially home décor and bubble balls).

  • 2

    Do lift and carry glass items by the bottoms or sides.

  • 3

    Do handle glassware gently (remove abraded, cracked or chipped glassware from use).

Glass Mug Handling Tips

Tips for using glass mugs:

  • 1

    Glass mugs are intended for warm beverages, not for hot beverages (i.e. do not pour coffee or tea directly from a pot or instant one-cup brewing machine).

  • 2

    Glass mugs are not safe for the microwave.

Wood & Marble Care Tips

To properly care for your wood and marble items, follow the below tips:

  • 1

    Wipe with warm water before using the first time; use a wet cloth to wipe and clean after use.

  • 2

    Do not submerge in water when cleaning.

  • 3

    Maintain wood by occasionally rubbing with mineral oil.

  • 4

    Remove odors by rubbing with table salt and half a lemon, let sit for 2-3 minutes, then wipe clean with damp cloth.

  • 5

    Remove excess water with clean paper towel, stand board on its end to air dry.

  • 6

    Store in a dry area away from extreme temperatures.

Premium Plastic (INFINIUM® COLLECTION)

To properly care for items within our Indoors Out Premium-Plastic Collection, follow the below tips:

  • 1

    To maintain clarity, avoid using citric-based detergents as they may cause discoloration.

  • 2

    If serving citrus products, wash and rinse thoroughly after use to prevent discoloration.

  • 3

    Avoid contact with sunscreen; always wash hands after applying sunscreen before using your drinkware or serveware.

  • 4

    Avoid applying aerosol sunscreen while drinkware or serveware is nearby as it may cause discoloration or haze.

PVD Coated Flatware and Pebblestone Dinnerware Tips

To properly care for PVD coated flatware or any of our Pebblestone Dinnerware product line, follow the below tips:

  • 1

    PVD coatings may fingerprint so we suggest handling the product with clean gloves or cloths to guard against stains fingerprints. Fingerprints can be removed by washing product with a mild soap and water solution, then dried.

  • 2

    Clean regularly with a soft, dry cloth or duster.

  • 3

    Wash periodically using a soft cloth and mild soapy water and then dry immediately with a clean, soft cloth.

  • 4

    Rubbing or wiping should be carried out in the direction of the polish lines, not across them.

  • 5

    DO NOT use oily rags or greasy cloths when wiping the product surface.

  • 6

    DO NOT use bleach, caustic, or acid-based cleaning materials or detergents containing chloride, or any other strong household cleaning products.

  • 7

    DO NOT use abrasive materials, files, or other hard objects against the PVD coated stainless steel surface.

  • 8

    If a softer metal such as a ring or key marks the surface, it is possible some of this metal may have been left on the PVD coated surface. In this case use a soft cloth and mild, non-acidic cleaner to remove the soft metal deposit.

Proper care and handling of your new Libbey glassware will keep it looking beautiful for many celebrations to come. Watch the videos below for step-by-step instructions on washing and drying your purchase.

Handwashing Instructions

Dishwashing Instructions